Business Transformation Consultant

About the role

DCLS helps organizations redesign how work gets done: operating models, processes, and the technology that supports them. As a Business Transformation Consultant you lead engagements that connect strategy to operations, often where a technology or AI change also requires an organizational one.

You assess the current operating model, design the target state, and guide the client through implementation and adoption.

What you’ll do

• Assess client operating models, processes, and pain points.
• Design target-state processes, roles, and governance.
• Build implementation roadmaps and business cases.
• Lead change management, training, and adoption planning.
• Coordinate with technology and language teams on cross-functional engagements.
• Support proposals and scoping.

What you bring

• 4+ years in operations consulting, process improvement, or transformation delivery.
• Experience with operating-model design and process mapping.
• Comfortable pairing organizational change with technology or AI adoption.
• Strong analytical and communication skills.
• A change-management certification (e.g., Prosci) is a plus.

How to apply

Complete the short application form — it takes about 5–10 minutes, and you can attach your resume and, optionally, a cover letter. Questions? Email hr@dclsglobal.com.

About DCLS

DCLS is a global technology, consulting, and language services firm. It helps government agencies, healthcare and education institutions, and global enterprises operate and communicate across languages and markets, combining artificial intelligence, data and analytics, automation, cloud, and business transformation with linguistic support in more than 250 languages.